Engineering Manager -CRM Team
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Help us build the future of online travel
loveholidays is on a mission to build the next generation of online travel agents. We want customers to tell us what they want to do on their trip, and we’ll find that incredible experience that fits their needs. We let millions of customers search through over 36 billion offers that we curate and are constantly exploring new and innovative ways to create that perfect holiday-finding experience.
In 2019 we were the fastest growing company in the UK, and processed a booking every 47 seconds. We believe that with exceptional, autonomous, cross-functional product teams and focusing on our differentiation, we can take loveholidays to the next level.
We’re looking for a tech lead or engineering manager to lead our new CRM team. This team is a new team we are creating this quarter, focused on growing our CRM function and building brand new services to enable better communication with our customers, and a longer term view on our relationship with them. This is a 60/40 managing + hands on role - we believe all tech leads should have some technical exposure to build great relationships with the engineers.
What you’ll be doing:
Outlining the technical direction alongside our principal software engineers for how we want to build out the new CRM platform and scoping out third-party integrations we want to use
Working with our career skills matrix and our engineering principles to ensure engineers are cared for at all levels
Working with the Digital Product Team leadership to establish the vision of our tech and how we want to grow all our engineering teams
Working closely with product and design to establish great and powerful working practices and relationships (we work in cross functional teams but there’s always room for improvement)
You’ll also be getting your hands dirty from time to time and working on some really cool technical problems
You’ll be hiring and building out a team of 4-6 engineers and working with our Head of CRM with a wider CRM team
We’re looking for people who are keen to deepen their management skills and also their tech skills, and expand even further in their engineering careers. Tech stacks are always subject to change, and we hope you can influence the future of Loveholidays.
Our teams work primarily with TypeScript, Preact and Node, but we employ many different languages across our teams and encourage engineers to work across the entire stack - from our Kubernetes infrastructure to our Rust edge platform.
You should apply if:
You’re excited about building products in cross functional teams to deliver a best-in-class user experience to consumers
You find scalability and people problems fascinating and want to be a force multiplier in teams
You have a background in product engineering and have managed teams of engineers before (even if you have just started managing, or really want to start, we’re happy to hear from you!)
You care deeply about people and their growth and get a kick when you see people move up in their careers
You want to grow to become an engineering leader, and talk about it to the world (we want to give you the platform to build an incredible career out of)
What we’ll give back to you
A market rate salary up to £132k p/a based on experience
Heavily discounted holidays for you, your family and friends 🏖 (trust us we have some great hotels)
High degree of autonomy in a strong collaborative environment
25 days of annual leave + bank holidays
Discounted gym membership at Virgin Active (right next to our offices!)
The best equipment for doing the job - MacBooks or X1 Carbons are our choice
Regular career and development reviews
- Team
- Digital Product
- Role
- Software Engineer
- Locations
- West London

Colleagues
West London
About Love Holidays
Our London HQ is a recently refurbished open-plan office in Hammersmith. We are just 5 minutes walk from the river and have great meeting spaces and plenty of break-out areas.
Engineering Manager -CRM Team
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