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International Balance Collections Team Leader

As the Team Leader within International Balance Collections, you will help to build and manage the team that recovers debt across our international customer base
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Cashflow is vital to any business, so keeping debt to a minimum is a priority.  At loveholidays we offer various payment options for our customers and to ensure timely payment from those based overseas, we are building an International Balance Collections team.

As the Team Leader within International Balance Collections, you will help to build and manage the team that recovers debt across our (multi-lingual and cross time zone) international customer base – initially supporting the Nordic and US regions but then into further markets as the loveholidays global footprint grows.  If this sounds exciting, then please read on to see if you are a good fit.

You have developed successful credit control procedures and processes for international customers, having helped a business build-out their existing UK / Ireland balance collections operation to focus on customers within additional countries.

You understand international markets and can analyse bookings to ensure that your shift patterns help to meet demand as it develops.  You are an adept people manager and have experience of managing multi-lingual teams.  You may also have knowledge of one or more of the Nordic languages and are fluent in English.

Your experience either within the travel industry or a multi-currency environment means you are accustomed to a high-volume workload; maintaining a strong attention to detail.

Given the varying time zones that this role will cover, you are happy to work a shift based rota pattern across a 7-day week operation:  the Mon – Fri shift pattern will cover 8-8, plus you will need to be prepared to work one day a weekend every 3 weekends, for which you will receive one weekday back in lieu.

Working for loveholidays means you are eligible for discounted holidays and so are your family and friends.  You have access to hot drinks, fresh fruit, cakes and snacks.  You will also get involved with monthly social events, seasonal parties and will receive full induction training in your first weeks.

Click “apply” to easily share your details with us and we promise to respond quickly to all applications.


Internal ref:  Beach

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Department

West London

3 Shortlands
W6 8DA London Directions

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email
@loveholidays.com
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