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Customer Retention Agent

Can you rock us, like Amadeus?
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Amadeus, Amadeus, Amadeus
Amadeus, Amadeus, Amadeus
Amadeus, Amadeus, oh, oh, oh Amadeus
Come and rock me, Amadeus

The song hit the charts in 1985 but it's the travel booking software that was released two years later that you're more familiar with. 

You will have used Amadeus during your time within a travel company, so know how the industry works.

You can quickly think of solutions – for example when hotels change their availability, are self-motivated and target driven; familiar with selling ‘hotel only’ and ‘flight-plus’ holidays – plus a range of other ancillary products – to customers in the UK and overseas. 

Your knowledge and experience of a variety of holiday destinations enables you to advise customers with credibility and authenticity - and you are keen to learn even more about the world's best travel locations.

You are used to working to tight deadlines so can manage your time well and thrive when having lots of different challenges to prioritise and complete.  You know how to keep professional when dealing with tricky customers and enjoy working as part of a busy team.  

We will provide a market-leading salary package, with a great basic rate + excellent OTE through our sales commission structure.

Our contact centre is open 7 days a week 08:00 – 20:00. Shift patterns are variable and based on a 37.5 hour contract to include some weekend work. We will be happy to discuss with you should you be shortlisted for an interview.

Working for loveholidays means you are eligible for discounted holidays, involved in competitions and incentives (with great prizes), hot drinks, fresh fruit, cakes and snacks.  You will also get involved with monthly social events, seasonal parties and will receive full induction training in your first weeks.
Click “apply” to easily share your details with us and we promise to respond quickly to all applications.


Internal ref: City

Usually responds within three days

Or, know someone who would be a perfect fit? Let them know!

West London

3 Shortlands
W6 8DA London Directions

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