Why loveholidays?

At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next holiday. We’re now the 3rd largest ATOL holder in the UK and have just launched in Germany - and we’re continually looking to expand.

About the team

At loveholidays we are scaling our platform and have split into 4 departments to help us scale. These departments are made up mainly of cross functional product teams all operating in an agile environment.

The Supplying department is responsible for hotel, flight and ancillary supplier integrations, including data ingestion and reservation API, with a focus on optimising breadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components. Much of the Supply work is about ensuring our scalability; bringing in new integrations; identifying supplier opportunities and working with Commercial supply on building great supplier relationships. We have over 36000 hotels and millions of flight combinations to look after and our goal is to continue to make the platform simple and configurable for future markets.

Our other departments are:

• Selling - responsible for building the best holiday search experience for customers - searching through billions of offers and ensuring a seamless checkout experience through both our app and web. Areas of responsibility include our search platform, payment services, revenue management platform and content.

• Managing - Looks after the entire post-booking journey, from managing the customers booking through our app to the call centre tooling and chatbot that services all our customer needs.

• Scaling - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems are built on - such as our infrastructure and content management systems.

What you’ll be doing:

Reporting to the Director of Product, the Head of Product will:

• Set and manage the Supplying platform strategy alongside the Head of Engineering and with support from the VP of Commercial to align on our supplier vision

• Work closely with the Director of Product, CPO and other Heads of Product to align on our overall product strategy and how Supply fits in to it

• Drive product development and delivery through amazing prioritisation, setting the pace of the teams and unblocking execution.

• Define and monitor our Platform Supplying KPIs and evolve them over time as the business changes - KPIs such as flight availability, holiday components costing accuracy, room deduping

• Manage, grow and mentor a group of PMs across the Supplying department

• Work closely with Holiday Product and Commercial Supply on new opportunities and defining what we sell on the site

• Work with internal stakeholders - the CMO, CPO and CDO, communicate progress through steering with the leadership team and be part of product leadership to steer other product areas

• Manage the Supplying product budget and evolve the team structures alongside the Head of Engineering

What we look for in you:

• You have several (5+ ideally) years experience in a product management role and have held a Lead / Leadership position in product or technology

• Successful in shipping new and existing internal products and can talk about key metrics and failures around them

• Have a good understanding of commercials and working with external suppliers to build good relationships

• Great written and verbal communication skills and an ability to bring stakeholders on the Supplying journey

• Experience in analytics and tools like BigQuery to unlock insights and give the team visibility into metrics

• You’ve worked in cross functional, autonomous teams and have experience doing internal research for customers with a strong understanding of product discovery

• A passion for building exceptional internal products that can scale effectively

Perks of joining us:

• Company pension contributions at 5%

• Individualised training budget for you to learn on the job and level yourself up

• Discounted holidays for you, your family and friends

• 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum

• Ability to buy and sell annual leave

• Cycle to work scheme, season ticket loan and eye care vouchers

At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.