Transforming holidays from start to finish
The heart of customer satisfaction at loveholidays, our CX Operations Team delivers seamless, empathetic interactions with our customers from the point of booking until after they get back from their holiday. From swift problem-solving to insightful innovation, we redefine what excellence means to our customers. Join us and help shape exceptional experiences together.
Meet the team
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I’m passionate about Customer Experience and it's amazing to see how CX goes hand in hand with employee satisfaction at loveholidays. Employee satisfaction is a huge focus at loveholidays and I really love the way the company enables the leadership team to actively drive this. Our happy employees manage to produce an extraordinarily high satisfaction level with the majority of all customer contacts – a wonderful synergy that simply makes my day, every day.
Ingo Schulz
Head of Customer Service - Germany
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It's really refreshing to work for a company who genuinely wants to hear and listen to your ideas, and help share your voice. loveholidays does this really well – and, that combined with working alongside brilliant colleagues in CX, means I'm always working as hard as I can, while having fun at the same time!
Lauren Senior
Social Customer Service Manager
